We don't start by designing, oh no, we start by asking questions and listening. We listen to you. Really hard. We dig and dig until we know everything about our clients - to make sure we know precisely how we can help them.
Then, it's all about the idea. The spark. The piece of excitement that draws people in. We produce sparks by working hard, hammering out ideas fanatically to create something special. Passionately exploring all the possibilities, we know everything starts with a spark. So there you go. No fluff. No flowery nonsense. Just honest hard work.
We work together with our clients to create high quality work. We use our unique ‘work / play’ approach to produce work that our clients love. If you’re interested in working with us you can find out more about ‘The Process’ and ‘How We Work’ here…
Our unique process starts off with the dig. It's all about us really getting under the skin of your business so that we understand it as well as you. We have a set of questions specifically designed to collect precisely the right information. This means we can efficiently generate an accurate brief, and start work on your project fully understanding your requirements.
This is where so much important work is done. We use the brief and our understanding to work, and work, and work. We explore all the possibilities, we generate ideas and then develop them into solutions. We use our work / play ethos to look at your brief from different angles, to make sure we are providing you with the right solution.
An essential part of our process is ‘you'. We have found that direct communication between you and our designers is the best way to achieve results. So after we have developed our ideas we encourage an open and honest discussion. We'll discuss all the design options with you; the good points, the bad. And never duck the tough decisions. It may be that we go back to Step 2, but quite often from here it's straight on to Step 4.
Once our discussions are complete we'll deliver your project, on time and on budget. If it's a print job, we have some great relationships with high quality printers who will ensure a perfect finish. If your project is digital, our web design specialists will test it thoroughly before launching online.
I did lots of research and after meeting the team at Productsurf, I knew they were the right people for the job. I wouldn't think twice of recommending them – they really do know their stuff.
Just wanted to say thank you to Productsurf team for the website. I am very pleased with the web services and it was also a pleasure working with you.
I would and have already, recommended Productsurf to other businesses. They went above and beyond in analyzing and building our website and truly trying to understand our requirements.
It took me a while to find the right company who could accomplish what I needed for my website. I have to say it was well worth the wait. Productsurf was a total and utter pleasure to work with